Command Center Operator

Visit our website at www.beringstraits.com to apply!

SUMMARY

Bering Straits Professional Services, LLC, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Command Center Operator in Washington, DC. The Command Center Operator position will be under the supervision of the Program Manager working with Department of Transportation and Federal Protective Service, and will be responsible for protection of federally owned/leased facilities. Employees hired for this position will initially be brought on as a part time variable officer at an hourly wage of $21.69 per hour until they complete all onboarding and contract required training. Once completed, the employee will be assigned to the site and transitioned to a full time status at an hourly wage of $40.02 per hour. *Average completion time for onboarding and contract required training is roughly between 4 - 6 weeks.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position, and are not intended to reflect all duties performed within the job.

• Monitor CCTV and alarm systems and provide dispatch support.
• Monitoring all public areas and key facilities.
• Writing daily logs
• Manage daily resources in accordance with scheduling
• Other duties as assigned

QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

Required (Minimum) Qualifications

• United States citizen or alien who has been lawfully admitted for permanent residence or employment as evidenced by Bureau of Citizenship and Immigration Services documentation
• Certified as a PSO IAW contract standards

Knowledge, Skills, Abilities, and Other Characteristics

• Be a minimum of 21 years of age; fluent in speaking, reading, comprehending and writing English due to nature of the position. A “Standardized Literacy Test” which measures and individual’s written and verbal understanding of the English language must be administered prior to employment.
• Ability to follow established procedures and policies. Post orders to include enforcement of client/company rules, policies, and/OR regulations.
• Excellent attention to detail, good verbal and written communications, including legible report writing.
• Ability to provide quality Customer Service.
• Ability to analyze and produce course of action reporting and escalate issues to management in typical and crisis situations.
• Ability to work independently OR as part of a small group to resolve urgent issues, process orientated with high attention to detail, and triage a problem quickly providing precise/clear information while working under minimum supervision.
• Ability to perform essential functions of the position which may include long periods of walking, standing, sitting, and stooping, up to 12 hours per shift, either indoors or outdoors, during daytime or nighttime without reasonable accommodations. Outdoor posts may require the ability to withstand extreme heat, humidity, cold, and severe weather (i.e. snow, sleet, rain, hail, wind) for up to four hours without shelter.
• Ability to see, hear, and smell in order to respond to alarms and detect emergency situations.
• Ability to use computers and Microsoft office (Excel, Word, etc.), monitor security cameras, and send and receive email using MS Outlook.
• Reliable and have a strong work ethic.
• Reliable transportation and current Driver’s License
• Must able to obtain OR possess any applicable security guard or weapons permit necessary
• Must be able to pass a background check covering the last 10 years and pass a drug screening due to the nature of the position.
• Understand the importance of reviewing the previous day’s activity log at the start of each shift, and comprehensively documenting all important events in the Daily Activity Log.

Preferred

• Supervisor experience

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. 

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.

SUPERVISORY RESPONSIBILITIES

• Supervises the performance of direct reports.

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results. Must have reliable transportation to/from work.

Must posses or be able to pass all required Proctective Security Officer (PSO) trainings.

      • First Aid/CPR/AED Certification (every 3 years)

      • Initial Weapons Training
      • Firearms Qualification
      • Baton Certification
      • OC Certification
      • Contactor Provided Basic Training
      • Contractor Provided Recurring Training (every 3 years)
      • Orientation Training
      • Screener Training NWDTP (16 hours)

      • Supervisor Training (9 hours)

Must be able to pass a background check covering the last 10 years and pass a drug screening due to the nature of the position.
Must be able to pass a physical agility test; complete required training and pass examination.

Shareholder Preference.  BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, BSNC shareholder descendants and BSNC shareholder spouses, in that order.

Bering Straits Native Corporation is an Equal Opportunity/ AA/ Male/ Female/ Disability/ Vets employer.

We participate in the E-Verify Employment Verification Program. We are a drug free workplace.